After a day of sight seeing I wanted to hop a taxi back to Medford, MA. The staff at the Hawthorne were extremely helpful. They called a taxi for me, and offered me a seat in the lounge. When my taxi had not arrived fifteen minutes later, they called again. They also sold me stamps for my Salem Witch Museum postcards and directed me to the nearest mailbox (inside the hotel). Never at ANY time did I feel as if I was bothering them, or imposing since I was not an actual guest.
They are a pet friendly hotel, and NOT a "one dog under 25lbs for $100 per night" type of pet friendly. TRULY pet friendly, just $10 per dog per night, all dogs welcome. They also have mother/daughter teas in the spring, as well as other events.
If you are looking for a type of "old world charm" Hawthorne Hotel is the perfect place to stay. I will be a guest during my next trip to Salem.