Wednesday, March 21, 2012

The Flood of February 27, 2012

Have you ever had one of those days? Well, on February 27, I sure did! During the recent renovations to our bathrooms, that, mind you, were going according to schedule, our old pipes rebelled and we experienced a major leak of fresh water--just a little, only around 2,500 gallons or so.

Water was everywhere, beginning in the attic and progressing through the sixth floor, fifth, fourth, and well, you get the idea.  It didn't stop until it got to the basement, although it sure did a LOT of damage to the second floor lobby that we call the Alcove overlooking the Grand Ballroom.  At that point it even gushed a river out of one of the wall corners.  

An unexpected event like this could have broken our spirits, that's for sure. But the Hawthorne Hotel team came together--and jumped into action. All hands were on deck--literally, to move furniture, save paintings and pictures and cover everything that we could not get out of the way. The Salem Fire Department came because the smoke alarms went off as soon as they were wet, and they helped a lot too. Their tarps covered the wonderful bar in our Tavern, keeping it safe as the water poured through every place it could find.

Now you can see the ServiceMaster trucks parked by our hotel and we are working non-stop to thoroughly dry out, repair and restore everything impacted by the water. What that means for all of our loyal fans and guests out there is that we will be good as new by the end of April for the most part.  

Some things in the hotel are custom-made, such as the carpet, so that might take a little bit longer, but it will all be nice a clean and tidy soon.   We will certainly keep you posted right here.

The Tavern was made ready the very next day, as was the business center and Library.  The second floor alcove is taking the most work to get dried, and then the restoration process can begin again.  The rooms on the third floor are coming back to us this week, and gradually we will be getting rooms back as we head up stairs to where it all began.

Please come by and show your support.  We are open for business, and would love for you to come by and see us.


1 comment:

  1. Oh wow, what a mess and then some.

    I'm so glad to hear that things are moving along swimmingly (mild pun intended) and that repairs are being made quickly. As bad as all that damage is, it could have been so much worse but thankfully it wasn't and with a lot of elbow grease, it will soon all be a bad memory - and blog post!