Tuesday, November 10, 2009

Our Guests LOVE Us! Here at the Historic Hawthorne Hotel! And we LOVE our Guests!

Running an historic hotel has its challenges, but it also has some really great parts. Sometimes things just don't get any better. This is one of those things. A great thank you note, with built-in permission to blog it, AND a great photo to put with it. These folks are practically doing my job for me. How good is that??!!
By the way, I LOVE that suit! And thank you so much for mentioning Cheryl and Claire by name. I know this will make their days, too.


From: Mary

Sent: Monday, November 09, 2009 2:49 PM

To: Christine Turner; Christine Madigan

Subject: Aubrey's Bridal Shower - Sat Nov 7th

Hello Ladies,

I wanted to drop you both a quick note and say THANK YOU for a wonderful event on Saturday. Everything went off flawlessly - the room looked beautiful, the buffet was exceptional and the bride to be was absolutely thrilled. Every detail was wonderful and I received so many compliments on the luncheon. I especially wanted to thank Claire and Cheryl - Claire answered every question I had and Cheryl (the banquet captain) was such a pleasure to work with. She was just lovely throughout the day. In fact once Aubrey met her, we asked if she could be available the night of the wedding - she is such an asset to your staff and I wanted to be sure that this was passed on to her!

When we originally booked the shower, we mentioned to Christine Turner, that Aubrey would be wearing her "Nana's" wedding suit the day of the shower. Christine mentioned that I should send her a picture so that you could place it on your blog. So I am enclosing a picture of them both from the shower. Nana was so thrilled to see her granddaughter wearing her wedding suit - 63 years later at her bridal shower. And what makes it even more special is that the upcoming wedding - Feb 6th, 2010 at the Hawthorne will also be an extra special day - it is Nana's 90th birthday. Hope parts of this thank you and the enclosed picture will find a place on your blog - we will keep watching for it.

Again, my sincere thank you and the to the staff that made this day so special for my daughter.

Mary J

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