From Elizabeth in Manchester, Connecticut:
I was very impressed with this hotel from beginning to end. The lobby is beautifully decorated, the entire staff very warm, friendly, courteous. The ballrom was gorgeous. Our waitress (table #6) was the best I have ever had. I am a retired flight attendant of 32 years and have been in thousands of hotels. This one is one of the best! Front desk excellent. Room very clean. I would love to come back for another stay and visit your lovely city of Salem. Please inform me of upcoming events or special packages.
and from the Muphy/Beatrice wedding contact, we read:
Liz was wonderful! She was excellent throughout the entire wedding night. Everything was so organized -- which was so easy for Pete and I.
Christine, I cannot thank you enough for all of your help leading up to the wedding. It was everything we hoped for and more!
and last, but not least, from a technology company that had their holiday event here:
To our friends at the Hawthorne Hotel:~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I would like to take this opportunity to thank everyone at the Hawthorne Hotel for your kind hospitality and assistance at our Holiday Party held at Nathaniel's Restaurant on December 1, 2006. It was a very pleasant and memorable event. The food was fantastic and the service was great, and we all felt like we were Nathaniel's special guests.
Please extend our sincere appreciation for the professional expertise and warmth provided by your entire staff. Ms. Christine Turner worked very closely with us carefully addressing our particular likes and preferences, ensuring this very successful event.
We are very fortunate to have the people at Hawthorne Hotel as our friends and neighbors.
I hope you enjoy this little peek at some of our daily correspondence, and I hope you will be writing something similar to us soon.