Wednesday, November 26, 2014

It Is Beginning. . . .

The transformation of the Hawthorne Hotel's windows is taking place today due to the impending winter storm headed our way.  First thing this morning the yellow mums were removed from the window boxes in preparation for the holiday greens to be inserted.

Then Josh and Michael got busy hanging the wreaths on the windows, as you can see in the photos below.
Left to right, Josh Moore and Michel Lausier, of our hotel maintenance department, hanging the wreaths.
A wreath in place.

Stay tuned and we will bring you photos of the wreaths and window boxes when they are all done, and hopefully looking beautiful in the anticipated snow that we should get this evening. 

I hope to see you here. 


Tuesday, November 25, 2014

Guest Newsletter for Wednesday, November 26

Here is the Hawthorne Guest Messenger for Wednesday, November 26, 2014.

Hotel Notes
Try our Seared Scallops in Nathaniel’s Restaurant!
Served with parsnip puree, plum tomato jam, and fried parsnip chips.
Weather Forecast   
Cold! Low 40’s with rain turning to snow by afternoon. Windy.

What’s Happening in Salem this week
The Peabody Essex Museum presents In Plain Sight: Discovering the Furniture of Nathaniel Gould! Revealing 20 exemplary works of Gould's furniture alongside paintings, archival materials, decorative arts and digital media elements that provide insight into the makers and consumers of 18th-century American design and culture.

VIP of the Day
The Hawthorne Hotel would like to welcome their VIP of the day, Jeanne Kalvaitis!

Flags of the Day

This Day in History
President Franklin D. Roosevelt signs a bill officially establishing the fourth Thursday in November as Thanksgiving Day. The tradition of celebrating the holiday on Thursday dates back to the early history Massachusetts Bay colony, when post-harvest holidays were celebrated on the weekday regularly set aside as "Lecture Day," a day of church meetings and topical lectures.

I hope to see you here!


Monday, November 24, 2014

Christine Madigan

On Friday we completely surprised Chris Madigan of our Catering Team with the award for Full-time Employee of the Month for November.

We are always thinking of slightly (and hopefully nicely) devious ways of making the surprise happen, and this time was quite unique -- I brought some new floor tile samples into the Catering and Sales office to show them to the team members there, and a few of the other managers also wanted to see these as well, so we were all looking at the tiles, and a bunch more of the managers slipped into a very tight space of this office and we offered our surprise greeting to Chris.

It worked!

Here are some photos of this event.  In the first photo you can just see Chris' arms and knees as she is sitting in her desk chair while Lindsay, Sara, Jessica and Karen offer up their surprise congratulations:

Karen O'Kane handing out a big hug to Chris, in appreciation of all she does for Karen and the Catering Team.

Left to right:  Chris Madigan, Sara Norris, Jessica Wright, Karen O'Kane and Juli Ledehaus

Speeches were made, and accepted.

Here you see Director of Sales, Thomas MacDonald, adding his speech and congratulations.
The whole team:  Left to right, standing:  Laura Abraham-Long, Catering and Sales Manager; Thomas MacDonald, Director of Sales; Karen O'Kane, Director of Catering; and Jessica Wright, Sales Manager
Seated: Sara Norris, Catering Manager; Christine Madigan, Catering Assistant; Lindsay Otis, Offsite Catering Sales Manager; and Melissa Kelly, Sales Assistant
Chris' role as Catering Assistant is so important, as she is constantly juggling a large number of details, the majority of which are very time-sensitive, and all of which are of the utmost importance to the successful outcome of each and every meeting, wedding, reunion, and other event held here at the Hawthorne Hotel.  She handles all of this with aplomb.

Many thanks to Kayleigh Merritt for her assistance with these photos.

I hope you enjoy seeing our group happiness in recognizing one of our very hard-working team members.

And of course, I hope to see you here.


Juli Lederhaus
General Manager

Sunday, November 23, 2014

Hawthorne Hotel's Flags of the Week ~~ November 24 through November 30, 2014


Monday, November 24 Egypt and Utah           
Tuesday, November 25 El Salvador and Vermont
Wednesday, November 26 Equatorial Guinea and Virginia                                      
Thursday, November 27 Eritrea and Virgin Islands                                

Friday, November 28 Estonia and Washington 


Saturday, November 29 Ethiopia and West Virginia    
Sunday, November 30 Fiji and Wisconsin       

*Denotes special request 

FAQs about our Flag Program

Q.  Why do we have a "flag program" here at the Hawthorne Hotel?

A.  Our owner instituted this program as a way to encourage anyone who comes in contact with us here in Salem, or at our hotel, to think more globally, rather than parochially, about the world we live in.  He believes that the world would be better off if we all thought about the fact that there are other places, other cultures, to understand and appreciate.

Q.  How long has this program been in existence?

A.  While I do not have the exact date it was started, I know that it was fully operational when I arrived at the Hawthorne Hotel as General Manager in the Spring of 1999, so likely at least since 1998 and possibly longer.

Q.  Where are the flags flown?

A.  The country flag flies to the right of the front door as you face the hotel, and the state flag flies on the left.
Q.  How are the flags chosen?

A.  The Hawthorne Hotel owns all of the flags of the member nations of the United Nations, so we fly those flags for the "country" flag, in alphabetical order.  The hotel also owns all of the flags of the states and related protected entities of the United States, and those are also flown in alphabetical order.

Q.  Are there any exceptions to which flags are flown on a particular day?

A.  Yes, we take special requests from guests who will be staying in the hotel, having a function in the hotel, from our staff members, and even from people in the community.  If someone calls us with even a mildly compelling request, we generally honor that request, on a first-call basis.

Q.  What about "Old Glory" -- the flag of the United States of America?

A.  That flag is always flying on the roof of the Hawthorne Hotel.   One day a woman marched into my office and gave me a huge piece of her mind along the lines of how dare we fly the flag of XXX country instead of the flag of the USA.  She ranted on and on for a few minutes before I could interrupt her to tell her that the flag of the USA was the largest flag we own, and was clearly flying on the roof of the hotel.  She quickly mumbled "never mind" and walked out of my office as quickly as she had walked in.

Q.  Does the program ever create controversy over the flag(s) that are flying?

A.  We have had coincidences of flying flags in our normal alphabetical order, when a flag of a country with which the US had previously been at war, and was now in peace with, was flying on a particularly historic date.  For example, one year on December 7, we were flying the flag of Japan.  We got a few phone calls that day scolding us for our recognizing that country on the anniversary of Pearl Harbor Day.

Q.  What kinds of good things have happened that you can share?

A.  In addition to having our guests happily surprised and delighted because we have honored their special requests, we have also had some nice "happy coincidences" where we have inadvertently been flying the flag of a country when we have been visited by a particular group of people who are from that country, and they just happened by.  Many photographs have been taken in the front of the Hawthorne Hotel with a special flag.

Q.  If I want to request a particular flag or flags be flown, how do I go about making that request?

A.  Please call us at 978-825-4444 or 978-825-4322.  If you reach our voicemail, leave us a message with the details of your request and we will make every effort to honor your request.  Remember we can only fly the flags we have, which are all the flags of the member nations of the UN, and the flags related to the United States of America (states, territories, protectorates, etc.)

We hope to see you here!


Saturday, November 22, 2014

Guest Newsletter for Sunday, November 23

Here is the Hawthorne Guest Messenger for Sunday, November 23, 2014.

Hotel Notes
Try our Braised Beef Short Rib and Giganda Beans in Nathaniel’s Restaurant!
Ricotta and spinach ravioli
Weather Forecast   
A mix of sunshine and clouds. Mid 50s.

What’s Happening in Salem this week
The Peabody Essex Museum presents In Plain Sight: Discovering the Furniture of Nathaniel Gould! Revealing 20 exemplary works of Gould's furniture alongside paintings, archival materials, decorative arts and digital media elements that provide insight into the makers and consumers of 18th-century American design and culture.

VIP of the Day
The Hawthorne Hotel would like to welcome their VIP of the day, Aimee Morgan!

Flags of the Day

This Day in History
On November 23, 1936, the first issue of the pictorial magazine Life is published, featuring a cover photo of the Fort Peck Dam by Margaret Bourke-White. When the original Life folded during the Great Depression, the influential American publisher Henry Luce bought the name and re-launched the magazine as a picture-based periodical in 1936.

I hope to see you here!


Andrea Mendoza

Earlier this week we honored a member of our Housekeeping and Laundry Team, Andrea Mendoza, as we recognized her as our Part-Time Employee of the Month for September.

As usual, we walked into where she was to surprise her with this honor, and you can see that she was duly surprised, and delighted as well.

During the month of September our housekeeping team was short a few staff members, and whenever Megan, our Executive Housekeeper would ask Andrea if she could fill in the answer was always a quick and emphatic "yes" -- we are so appreciative of her great teamwork, excellent can-do spirit, and high-quality work.

Here you see (above and below) photos of the team members who were gathered having lunch in our staff break room.  They were smiling in agreement with all of the commentary that was made about Andrea's excellent work and terrific attitude.
While few of our guests will get to meet the hard-working members of our Housekeeping Team, they are truly the backbone of the high marks we always receive for the cleanliness of the Hawthorne Hotel.  Here is Andrea surrounded by her fellow teammates who were working this week when we presented this award to her.

Congratulations, Andrea!  We so appreciate everything you do for us, and for our guests!!

I hope you will join me in offering your own congratulations to Andrea.


Juli Lederhaus
General Manager

Many thanks to Kayleigh Merritt for her assistance with the photos.

Salem Wine Imports

Salem Wine Imports, Salem, Massachusetts

We are so fortunate to be located in the center of downtown Salem.  There are so many cool shops, restaurants and attractions, all within walking distance of the historic Hawthorne Hotel.

One of those cool shops is this one, located at 32 Church St. just across the street from Turner Seafood which is in the old Lyceum Hall building.


As you can see they also sell a nice selection of beer, as well as some handy gifts related to wines and beers.

Here is some information from their website, including information about their informative and delicious wine tastings:

Dedicated to the discovery and enjoyment of unique wines!

Salem Wine Imports, located in historic, downtown Salem, Massachusetts. Our simple philosophy is that wine is a common treasure available to all and that the discovery and enjoyment of wine is a life enhancing pleasure, almost,without peer.  Unique, singular, natural and rewarding, every glass can be thought-provoking and contemplative, or unassuming and unobtrusive, as the mood may be.

At Salem Wine Imports, we have carefully selected wines that come from small producers, who grow their own grapes and have been making wine for generations. We taste all wines before we purchase and refuse many.  You will find few commercial brands here, instead, we stock wines that have a sense of place, along with tastes of the soil and region, of its birth.  We focus on small production artisan wines, where sometimes "faults” (as in deviating from the norm), are actually attributes, making the wine unique and more enjoyable.

We welcome all those that appreciate wine, from the casual enthusiast, to the expert aficionado. Stop in and try something new, we always have a few available to taste or join us for our weekly wine tastings on Tuesday or Thursday nights at 6:30pm.

Taste for yourself what Thomas Jefferson, “good wine is a necessity of life for me” and Plato, “Nothing more excellent or valuable than wine was ever granted by the Gods to man...", realized lifetimes before us.

Every Tuesday & Thursday, 6:30-7:30pm, we have wine tastings in the store.

Here is a link to their webpage with hours and directions:

If you do stop in, be sure to tell Kathy Genis, the proprietor, that the Hawthorne Hotel sent you.

Thank you.


Juli Lederhaus
General Manager

Photos by Kayleigh Merritt