Sunday, November 23, 2014

Hawthorne Hotel's Flags of the Week ~~ November 24 through November 30, 2014


Monday, November 24 Egypt and Utah           
Tuesday, November 25 El Salvador and Vermont
Wednesday, November 26 Equatorial Guinea and Virginia                                      
Thursday, November 27 Eritrea and Virgin Islands                                

Friday, November 28 Estonia and Washington 


Saturday, November 29 Ethiopia and West Virginia    
Sunday, November 30 Fiji and Wisconsin       

*Denotes special request 

FAQs about our Flag Program

Q.  Why do we have a "flag program" here at the Hawthorne Hotel?

A.  Our owner instituted this program as a way to encourage anyone who comes in contact with us here in Salem, or at our hotel, to think more globally, rather than parochially, about the world we live in.  He believes that the world would be better off if we all thought about the fact that there are other places, other cultures, to understand and appreciate.

Q.  How long has this program been in existence?

A.  While I do not have the exact date it was started, I know that it was fully operational when I arrived at the Hawthorne Hotel as General Manager in the Spring of 1999, so likely at least since 1998 and possibly longer.

Q.  Where are the flags flown?

A.  The country flag flies to the right of the front door as you face the hotel, and the state flag flies on the left.
Q.  How are the flags chosen?

A.  The Hawthorne Hotel owns all of the flags of the member nations of the United Nations, so we fly those flags for the "country" flag, in alphabetical order.  The hotel also owns all of the flags of the states and related protected entities of the United States, and those are also flown in alphabetical order.

Q.  Are there any exceptions to which flags are flown on a particular day?

A.  Yes, we take special requests from guests who will be staying in the hotel, having a function in the hotel, from our staff members, and even from people in the community.  If someone calls us with even a mildly compelling request, we generally honor that request, on a first-call basis.

Q.  What about "Old Glory" -- the flag of the United States of America?

A.  That flag is always flying on the roof of the Hawthorne Hotel.   One day a woman marched into my office and gave me a huge piece of her mind along the lines of how dare we fly the flag of XXX country instead of the flag of the USA.  She ranted on and on for a few minutes before I could interrupt her to tell her that the flag of the USA was the largest flag we own, and was clearly flying on the roof of the hotel.  She quickly mumbled "never mind" and walked out of my office as quickly as she had walked in.

Q.  Does the program ever create controversy over the flag(s) that are flying?

A.  We have had coincidences of flying flags in our normal alphabetical order, when a flag of a country with which the US had previously been at war, and was now in peace with, was flying on a particularly historic date.  For example, one year on December 7, we were flying the flag of Japan.  We got a few phone calls that day scolding us for our recognizing that country on the anniversary of Pearl Harbor Day.

Q.  What kinds of good things have happened that you can share?

A.  In addition to having our guests happily surprised and delighted because we have honored their special requests, we have also had some nice "happy coincidences" where we have inadvertently been flying the flag of a country when we have been visited by a particular group of people who are from that country, and they just happened by.  Many photographs have been taken in the front of the Hawthorne Hotel with a special flag.

Q.  If I want to request a particular flag or flags be flown, how do I go about making that request?

A.  Please call us at 978-825-4444 or 978-825-4322.  If you reach our voicemail, leave us a message with the details of your request and we will make every effort to honor your request.  Remember we can only fly the flags we have, which are all the flags of the member nations of the UN, and the flags related to the United States of America (states, territories, protectorates, etc.)

We hope to see you here!


Saturday, November 22, 2014

Guest Newsletter for Sunday, November 23

Here is the Hawthorne Guest Messenger for Sunday, November 23, 2014.

Hotel Notes
Try our Braised Beef Short Rib and Giganda Beans in Nathaniel’s Restaurant!
Ricotta and spinach ravioli
Weather Forecast   
A mix of sunshine and clouds. Mid 50s.

What’s Happening in Salem this week
The Peabody Essex Museum presents In Plain Sight: Discovering the Furniture of Nathaniel Gould! Revealing 20 exemplary works of Gould's furniture alongside paintings, archival materials, decorative arts and digital media elements that provide insight into the makers and consumers of 18th-century American design and culture.

VIP of the Day
The Hawthorne Hotel would like to welcome their VIP of the day, Aimee Morgan!

Flags of the Day

This Day in History
On November 23, 1936, the first issue of the pictorial magazine Life is published, featuring a cover photo of the Fort Peck Dam by Margaret Bourke-White. When the original Life folded during the Great Depression, the influential American publisher Henry Luce bought the name and re-launched the magazine as a picture-based periodical in 1936.

I hope to see you here!


Andrea Mendoza

Earlier this week we honored a member of our Housekeeping and Laundry Team, Andrea Mendoza, as we recognized her as our Part-Time Employee of the Month for September.

As usual, we walked into where she was to surprise her with this honor, and you can see that she was duly surprised, and delighted as well.

During the month of September our housekeeping team was short a few staff members, and whenever Megan, our Executive Housekeeper would ask Andrea if she could fill in the answer was always a quick and emphatic "yes" -- we are so appreciative of her great teamwork, excellent can-do spirit, and high-quality work.

Here you see (above and below) photos of the team members who were gathered having lunch in our staff break room.  They were smiling in agreement with all of the commentary that was made about Andrea's excellent work and terrific attitude.
While few of our guests will get to meet the hard-working members of our Housekeeping Team, they are truly the backbone of the high marks we always receive for the cleanliness of the Hawthorne Hotel.  Here is Andrea surrounded by her fellow teammates who were working this week when we presented this award to her.

Congratulations, Andrea!  We so appreciate everything you do for us, and for our guests!!

I hope you will join me in offering your own congratulations to Andrea.


Juli Lederhaus
General Manager

Many thanks to Kayleigh Merritt for her assistance with the photos.

Salem Wine Imports

Salem Wine Imports, Salem, Massachusetts

We are so fortunate to be located in the center of downtown Salem.  There are so many cool shops, restaurants and attractions, all within walking distance of the historic Hawthorne Hotel.

One of those cool shops is this one, located at 32 Church St. just across the street from Turner Seafood which is in the old Lyceum Hall building.


As you can see they also sell a nice selection of beer, as well as some handy gifts related to wines and beers.

Here is some information from their website, including information about their informative and delicious wine tastings:

Dedicated to the discovery and enjoyment of unique wines!

Salem Wine Imports, located in historic, downtown Salem, Massachusetts. Our simple philosophy is that wine is a common treasure available to all and that the discovery and enjoyment of wine is a life enhancing pleasure, almost,without peer.  Unique, singular, natural and rewarding, every glass can be thought-provoking and contemplative, or unassuming and unobtrusive, as the mood may be.

At Salem Wine Imports, we have carefully selected wines that come from small producers, who grow their own grapes and have been making wine for generations. We taste all wines before we purchase and refuse many.  You will find few commercial brands here, instead, we stock wines that have a sense of place, along with tastes of the soil and region, of its birth.  We focus on small production artisan wines, where sometimes "faults” (as in deviating from the norm), are actually attributes, making the wine unique and more enjoyable.

We welcome all those that appreciate wine, from the casual enthusiast, to the expert aficionado. Stop in and try something new, we always have a few available to taste or join us for our weekly wine tastings on Tuesday or Thursday nights at 6:30pm.

Taste for yourself what Thomas Jefferson, “good wine is a necessity of life for me” and Plato, “Nothing more excellent or valuable than wine was ever granted by the Gods to man...", realized lifetimes before us.

Every Tuesday & Thursday, 6:30-7:30pm, we have wine tastings in the store.

Here is a link to their webpage with hours and directions:

If you do stop in, be sure to tell Kathy Genis, the proprietor, that the Hawthorne Hotel sent you.

Thank you.


Juli Lederhaus
General Manager

Photos by Kayleigh Merritt

Friday, November 21, 2014

Guest Newsletter for Saturday, November 22

Here is the Hawthorne Guest Messenger for Saturday, November 22, 2014.

Hotel Notes
 Try our Seared Scallops in Nathaniel’s Restaurant!
Served with parsnip puree, plum tomato jam, and fried parsnip chips.
Weather Forecast   
A mix of sun and clouds. Windy with highs around 40.

What’s Happening in Salem this week
The Peabody Essex Museum presents In Plain Sight: Discovering the Furniture of Nathaniel Gould! Revealing 20 exemplary works of Gould's furniture alongside paintings, archival materials, decorative arts and digital media elements that provide insight into the makers and consumers of 18th-century American design and culture.

VIP of the Day
The Hawthorne Hotel would like to welcome their VIP of the day, Diane Vuole!

Flags of the Day
Puerto Rico

This Day in History
On November 22, 1963, John Fitzgerald Kennedy, the 35th president of the United States, is assassinated while traveling through Dallas, Texas, in an open-top convertible.

I hope to see you here!


U. S. Coast Guard Maritime Area Committee Meeting

Recently we had a meeting take place in the Hawthorne Hotel for the Area Maritime Security Committee which was attended by among others,  the Salem Police Chief, Paul Tucker and Salem Mayor Kimberley Driscoll.  

We received this lovely thank you email and photos after the meeting wrap-up was completed.  Lindsay is Lindsay Otis, our Senior Catering Sales Manager:

Good Morning Lindsay,

Please accept my belated thank you for your patience and understanding in dealing with the federal government procurement regulations for our meeting last week.  I apologize for all the 'issues' that kept popping up.  Having said all that, I just wanted to pass along my thanks for such a great meeting venue.  

I received many positive comments from our attendees about the great venue and how impressed they were.  I was anxious that given the horrible weather a good many of our attendees might be no-shows but the vast majority made it and all had positive thing s to say about the Hawthorne.  

This was the first meeting of our group outside the metro-Boston area and I'm happy to say it was a huge success.  The room was perfect, the set up was perfect and the service was also perfect.  

I'm sorry that I didn't get a chance that day to chat with you but it was kind of a hectic day for me.

I trust that the payment FINALLY was processed properly by our fiscal experts but if you still have lingering issues please let me know asap!

Once again, thank you very much, the Hawthorne contributed significantly to our meeting being a success.


Phillip Smith
Commander, USCG (Ret)
Port Security Specialist
Executive Secretary
Boston Area Maritime Security Committee
U.S. Coast Guard, Sector Boston

Left to right above and below:  AMSC Vice Chair, Ms. Jenn Ball who is the MA Executive Office of Public Safety and Security, Sr. Advisor for Homeland Security; Capt. O'Connor; Salem Mayor Kimberley Driscoll 

Salem Police Chief Paul Tucker and Capt. O'Connor

The 'trophy' held by Capt. O'Connor, chair of the Boston AMSC, is an award for the best AMSC in the country awarded by our headquarters in Washington. Although the 'trophy' says Port of Boston on it, the Port of Boston AMSC committee covers the entire MA coast from the NH border to just south of Plymouth so Salem is a member of the committee.

We do love hearing from our guests, especially when we can make them this happy with our facilities and our services.

I hope we can assist you in planning a meeting, wedding, shower, or other event here at the historic Hawthorne Hotel.  Just give us a call at 978-825-4358.


Juli Lederhaus
General Manager

Thursday, November 20, 2014

Guest Newsletter for Friday, November 21

Here is the Hawthorne Guest Messenger for Friday, November 21, 2014.

Hotel Notes
Try our Pork Tenderloin in Nathaniel’s Restaurant!
Served with roasted pear, sage glace, roasted sweet potatoes and herbed green beans.
Twenty-five ~~ Demi-Portion Eighteen
Weather Forecast   
Very cold with temperatures in the upper 30s.

What’s Happening in Salem this week
The Peabody Essex Museum presents In Plain Sight: Discovering the Furniture of Nathaniel Gould! Revealing 20 exemplary works of Gould's furniture alongside paintings, archival materials, decorative arts and digital media elements that provide insight into the makers and consumers of 18th-century American design and culture.

VIP of the Day
The Hawthorne Hotel would like to welcome their VIP of the day, Lee Frankl!

Flags of the Day
South Dakota

This Day in History
On this day in 1877, the American inventor, Thomas Edison, announces his invention of the phonograph, a way to record and play back sound.

I hope to see you here!


Allison Austin

This week we honored Allison Austin as our Full-Time Employee of the Month for September.

This is not the first time Allison has received this honor and it is unlikely it will be the last.  Allison is such a dedicated partner on the Hawthorne Hotel Team -- she is always one of the most-recognized employees -- by our guests and by her fellow team members.  She is behind the Tavern Bar (and out on the floor) five nights a week, and she works there like it is her own "place", welcoming our guests, tending to their needs in a way that makes them feel part of the Hawthorne Hotel "family" and providing outstanding service at the same time.

Here you see Jasmina Conley giving a speech to those team members assembled to honor Allison in the Tavern.  We like to recognize our staff members this way right where they work, and are happy to have our guests witness these small ceremonies.

Allison Austin and Claire Kallelis
I hope you will drop by the Tavern some evening soon and join us in showering Allison with kudos on receiving this special award.


Wednesday, November 19, 2014

Guest Newsletter for Thursday, November 20

Here is the Hawthorne Guest Messenger for Thursday, November 20, 2014.

Hotel Notes
Try our Warm, Grilled Jumbo Shrimp, Chimichurri in Nathaniel’s Restaurant!
Served with warm roasted pepper and arugula salad.

Weather Forecast   
Morning clouds with a chance of flurries. Afternoon is partly sunny with temperatures in the low-40s.

What’s Happening in Salem this week
The Salem Winter Market will feature a number of local vendors selling a variety of products such as, local produce, meats, cheeses, spices, baked goods, crafts, jewelry, gifts, and more. 
Artist’s Row
Thursday, November 20th at 3:00pm to 7:00pm

VIP of the Day
The Hawthorne Hotel would like to welcome their VIP of the day, Ginger Berenson!

Flags of the Day

This Day in History
On this day in 1945, Twenty-four high-ranking Nazis go on trial in Nuremberg, Germany, for atrocities committed during World War II.

I hope to see you here!


Baby Shower

This past weekend we helped to host a lovely baby shower.  Here is the thank you note we received on Monday morning:

GOOD Morning Sara!!

What a wonderful shower my daughter had yesterday. EVERYTHING was just perfect.  Liz and the entire wait staff were a dream to work with.  The food was amazing.  People were raving.  

In fact, many folks said it was better than most weddings they have attended at other locations.  

The cupcake cake was perfection!!  

Thanks so much for all that you did to make this such a wonderful family memory for all of us.

Here are excerpts from some of the planning emails that went on between the organizer and our catering manager, Sara Norris.  

One game is to have guests write some baby advice on paper onesies and clip them with tiny plastic clothespins on a ribbon clothesline.  We will need a small table for the guests to use to write out their advice. Many clients will actually pin items like this against a particular table.

I am having a Tutus and Tiaras theme, so will be having a ‘cake’ made of cupcakes in the shape of a dress complete with tiara.  The other cupcakes (including the gluten free ones I will have the bakery make) can be displayed around the princess dress ‘cake’.  We will need a table for that too. Absolutely. We will have one provided for you.

One game we have is ‘My water Broke’  I have frozen tiny plastic babies in ice cubes, I have plastic cups to put them in all of the guests will get one, and when their ice cube melts and the baby floats free they shout My Water Broke and get a prize.  We thought we’d have the Dads pass them out when the guests have arrive.  Should we bring 3 of our own trays or could they use 3 from the Hotel?? 
I would recommend bringing your ice cube trays prepared and frozen, and our coordinator will happily place them in the freezer while you set up.   

Here you see Dad-to-Be, James, and Mom-to-Be, Stephanie, with the cake table.
I hope you enjoy getting in on a little of the behind-the-scenes activities here at the Hawthorne Hotel.

If you are planning an event and want our help, please call our catering department at 978-825-4358.

Thank you.


Juli Lederhaus
General Manager